
The AI Operating System
for Buildings.
One intelligent platform connecting residents, onsite teams and building operations.
Digital experiences that match incredible buildings.

37 parcels processed, 19 service requests completed
Re-notifying 6 residents, 4 new tasks created and routed
Built for the world's most ambitious developments.





9,000+
homes powered
64%
Resident queries resolved by AI
98%
resident adoption
200+
weekly active staff
Modern buildings do not need more software.
They need intelligence.
Residential operations are spread across disconnected apps, emails, spreadsheets, paper forms and specialist systems. Information is lost between teams, residents and portfolios.
One platform.
Every part of the building.
Aiyla connects resident experience, onsite operations, communication, automation and portfolio intelligence in one system.
Every resident interaction, in one place.
Communications, requests, bookings, parcels and building knowledge delivered through a single resident experience.

AI that does the work.
Aiyla does not simply answer questions. It understands each building, takes action, routes requests and keeps teams informed.
Resident
Aiyla
A resident reports a lift issue through the Aiyla app.
Operations
Awaiting task...
Every operation.
One live system.

Shift handover
Incidents, resident requests, parcel volumes and outstanding tasks compiled into one structured handover.
From building activity
to portfolio intelligence.
Aiyla transforms everyday operational activity into structured, searchable insight across every building.

AI-generated insights
Parcel volume increased 18% across the portfolio this month.
Three developments show repeated lift-related resident complaints.
Evening response times are improving at two sites.
Move-in questions account for a high proportion of avoidable requests.
Response times across portfolio
Illustrative weekly response-time trend from Monday to Sunday.
Live Developments
Powering thousands of homes across some of the UK's leading residential developments.


Vista River Gardens

The Blade

Crown Street

Three60

Contour

Castle Wharf

Bankside
Multiple premium developments.
One connected operating system.
Live operational intelligence, resident experience and building workflows connected through one system.
Built in real buildings.
Proven in live operations.

Manchester
Deansgate Square
1,508 homes
Aiyla deployed across one of Manchester's largest residential developments, connecting residents, concierge and operations in a single platform.

Customer transformation
From disconnected systems to one intelligent estate.
Before
Operations spread across email, WhatsApp, spreadsheets and legacy property software. Information lost between teams, residents and portfolio management.
Implementation
Aiyla deployed across seven developments in a single migration, replacing the incumbent provider entirely. Existing documentation and operational workflows configured into one platform.
Adoption
Within 78 days of rollout, 71% of residents had used Aiyla. 180 staff active weekly across the estate.
Result
2,100 AI conversations in 30 days, with 64% resolved without human escalation. Operational data now captured and searchable for the first time.
Next
Expansion across additional developments and deeper portfolio intelligence as operational data accumulates.
“A system truly ahead of the market. Transformative. We needed to change from our previous provider and offer a digital experience that matched our buildings. Within 30 days the team mobilised, migrated and transformed over 4,000 homes.”

The complete platform.
App and web experience for communications, requests, bookings, parcels and building knowledge.
The future of building operations is already running.
See how Aiyla can connect your residents, teams and operations in one intelligent platform.
